Turnover intention is an employee’s reported willingness to leave her organization within a given period of time and is often used for studying actual employee turnover. Since employee turnover can have a detrimental impact on business and the labor market at large, it is important to understand the determinants of such a choice. We describe and analyze a unique European-wide survey on employee turnover intention. A few baselines and state-of-the-art classification models are compared as per predictive performances. Logistic regression and LightGBM rank as the top two performing models. We investigate on the importance of the predictive features for these two models, as a means to rank the determinants of turnover intention. Further, we overcome the traditional correlation-based analysis of turnover intention by a novel causality-based approach to support potential policy interventions.

Predicting and explaining employee turnover intention

Jose M. Alvarez;
2022

Abstract

Turnover intention is an employee’s reported willingness to leave her organization within a given period of time and is often used for studying actual employee turnover. Since employee turnover can have a detrimental impact on business and the labor market at large, it is important to understand the determinants of such a choice. We describe and analyze a unique European-wide survey on employee turnover intention. A few baselines and state-of-the-art classification models are compared as per predictive performances. Logistic regression and LightGBM rank as the top two performing models. We investigate on the importance of the predictive features for these two models, as a means to rank the determinants of turnover intention. Further, we overcome the traditional correlation-based analysis of turnover intention by a novel causality-based approach to support potential policy interventions.
2022
Settore INF/01 - Informatica
Employee turnover; Predictive models; EXplainable AI (XAI); Structural causal models
   Artificial Intelligence without Bias
   NoBIAS
   European Commission
   Horizon 2020 Framework Programme
   860630
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Descrizione: Predicting and explaining employee turnover intention
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11384/138703
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